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Tripistanbul.com FAQ |
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1) What additional services could one expect when staying in a serviced apartment
as opposed to a hotel?
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A fully equipped kitchen and a more spacious environment are the biggest features
of a serviced apartment, which enable the guest to cook at home and have more space
to work and relax in. Another important factor is the added privacy and the benefit
of "your own" front door. |
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2) Can you please list the benefits to the end user of using a serviced apartment
as opposed to standard hotel accommodation? |
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More spacious, greater privacy and their own fully equipped kitchen. This will give
the guest a "Home away from home" feel, which can not be recreated in a standard
hotel room.
On top of that, serviced apartments will save the client on average
30%, against hotel accommodation of comparable standard. Large Family staying becme
more comfortable.
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3) How easy is it to book a serviced apartment?
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Just as easy as booking a hotel! tripistanbul.com has a fully dedicated multi-lingual
reservations team who are ready to take your bookings via e-mail, fax, telephone
or face to face meetings. |
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4) Can I pay by credit card?
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Tripistanbul.com accepts all major credit cards, accompanied by the proper security
information. (Credit card payments are subject to a 3.5%-4% administration fee plus
%18 government tax). |
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5) What other options for payment do I have?
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For the deposit payment you may also consider bank transfer or Western Union system.
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8) How will I receive my confirmation?
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When you make your booking during TR office hours you will normally receive your
confirmation via email, or fax within 24 hours of confirming the booking. The timing
depends on when we receive the confirmation back from the property that your booking
has been confirmed. When you make a booking via our online system, you will receive
an instant holding confirmation, pending confirmation of the booking by the property.
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9) How do I obtain the keys to my apartment? |
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At the time of booking you will be advised by our reservations consultant of the
check in procedure. If the property you have booked has a 24 hour reception, you
can just turn up with your confirmation and they will give you the keys. In some
cases however we will need to arrange for the keys to be sent to an address convenient
to you, or operate a key delivery system. Also we have airport pick up service which
is used by most of our clients and we deliver the keys during the airport transfers.
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10) I am a private landlord and own/manage some serviced apartments. What are the
minimum requirements to be added to your database?
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In general you need to have a minimum of 3 apartments in one location. If you offer
fewer apartments, or more apartments but in different locations, there are certain
criteria which need to be fulfilled to be listed on our website. For more information
please contact with us (info@tripistanbul.com).
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